Frequently Asked Questions
Everything you need to know about your best night's sleep.
What makes Dormeo's Octaspring technology unique?
Our patented Octaspring technology uses individual foam springs that move 3-dimensionally, providing 8x better breathability than traditional memory foam and targeted pressure relief.
How long is the sleep trial period for Dormeo mattresses?
We offer a 100-night risk-free trial. If you are not completely satisfied with your sleep experience within the first 100 nights, you can return your mattress for a full refund.
What are your shipping costs and delivery times?
We offer free standard shipping on all orders within the contiguous United States. Most orders are processed within 1-2 business days and typically arrive within 5-7 business days.
Do Dormeo mattresses come with a warranty?
Yes, our mattresses are backed by a 10-year limited warranty that covers manufacturing defects and structural integrity to ensure long-lasting comfort.
Can I use my Dormeo mattress on an adjustable base?
Absolutely. Our mattresses and toppers are designed to be flexible and are fully compatible with most adjustable bases, slatted frames, and platform beds.
How do I clean and maintain my Dormeo products?
Most of our mattresses feature a removable, machine-washable cover. We recommend washing the cover in cold water on a gentle cycle and air drying to maintain its shape and hygiene.